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Cancellation Policy

CANCELLATION POLICY:

BOOKING AMENDMENT/CANCELLATION CHARGES:

Great News for our customers as our Cancellation fee and other services charges are lowest in the industry. 

Please find below our cancellation policy:

If you wish to cancel or amend any booking you need to contact us vai email at support @flytodestiny.com or contact our call centre on +91-8800312134 in business working ours as we are always there for you to assist.

Cancellation fee is in addition to any charges made by Airlines, Hotels, Tour Operators and other suppliers and is inclusive of any deposit paid by you.

Please note that the conditions for some services, particular airfares, may not permit any refund. If FTOD Travel Pvt. Ltd. is obligated to cancel your travel arrangements for any reason, the liability of FTOD Travel Pvt. Ltd. will be limited to a refund of all money paid by you less any cancellation fees and subject to supplier Rules and conditions.

Domestic Booking Charges

FTD Service Fees

Airline/Supplier Charges

Cancellation Service Fee

INR 299/per person

As per Supplier

Rescheduling Service Fee

INR 299/per person

Fare difference + Supplier Penalty

Other Amendment Service Fee

INR 299/per person

As per Supplier

International Booking Charges

FTD Service Fees

Airline/Supplier Charges

Cancellation Service Fee

INR 399/per person

As per Supplier

Rescheduling Service Fee

INR 399/per person

Fare difference + Supplier Penalty

Other Amendment Service Fee

INR 399/per person

As per Supplier

BUS Booking

Charges

FTD Service Fees

Supplier Charges

Cancellation Service Fee

INR 99/per person

As per Supplier

Rescheduling Service Fee

INR 99/per person

Fare difference + Penalty

Other Amendment Service Fee

INR 99/per person

As per Supplier

Hotel Booking 

Charges

FTD Service Fees

Supplier Charges

Cancellation Service Fee

INR 149/per person

As per Supplier

Rescheduling Service Fee

INR 149/per person

Fare difference + Penalty

Other Amendment Service Fee

INR 149/per person

As per Supplier

*Prior to date/Time of departure

*FTD service fee is in addition to the airline or Supplier fees due to which refund amount or charges type may vary. 

*Airline,Bus,Hotes fees and taxes are subject to change as per the supplier and customer are liable to pay any difference in amount.

*FTD reserve the right to change its cancellation fee, rescheduling fee and any other changes at any time without any prior notice.

* If the new tickets, hotel reservation you book is of lower amount than the previous booking, no amount will be refunded.

  *For Hotels -Above from FTD service fee, first night cost (including taxes and service charge) will be charged if you cancel this booking.

  * For Hotels -You might be charged up to the full cost of stay, (including taxes & service charge) if you do not    check-in to the hotel.

  *Holiday packages cancellation, amendment penalty will be as per the supplier charges and in addition with FTD service fee INR 1199/- Per person.

*Refund will be processed as per our cancellation and refund policy.

 FTD charges a non-refundable amount of convince fee of INR 199/- for domestic booking and INR 399/- for international booking for its services.

REFUNDS POLICY:

All Refund will be processed after deducting cancellation, convenience fee and any other upfront discount or promo. Please refer below link for cancellation policy charges:

https://www.flytodestiny.com/pages/cancellation-policy

We generally process customer’s refund amount within 7 business working days except delay in receiving the refund from the airline or supplier.

FTD convenience fee, promo discount and any other upfront discount is non-refundable which is applied at time of booking any will be deducted from refund amount in case of any cancellation and partially utilize services.

FTD Travel Pvt Ltd will only be able to transfer the refund amount after receipt of refund amount from Airline or Supplier hence time of refund may vary.

The refund will be credited back to the same account from where the payment was received.

FTD charges a non-refundable amount of convince fee of INR 249/- for domestic booking and INR 475/- for international booking for its services.

LEGAL OBLIGATIONS

Before you proceed to book a flight or service through FTOD Travel Pvt. Ltd., please be aware that you enter into a legally binding contract to acquire such flight or service from the time when payment is made. 

After this point any cancellations will incur the cancellation fees set out above. Do not proceed to the details for booking a flight or service unless you are prepared to legally commit to a binding contract and obligation to pay for the service. 


If you have any questions regarding our Terms, please contact us on support@flytodestiny.com.