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Terms- Conditions

TERMS & CONDITIONS

LEGAL CONTRACT

When you agree to make a booking  with us legal obligations arise and your right to refund of money charged to your credit card or paid in any other way agreed by us, are limited by our terms and policies and by the conditions of the Particular supplier. You must not make any booking through us unless you understand and agree all our terms and policies. Once payment is made for the booking, it is deemed that you have read and understood the terms and conditions for the booking. If you have any queries, please contact us before making any booking for any service.

AGENCY

Products and services are sold by FTOD Travel Pvt. Ltd. as an agent for airline and wholesale companies and other suppliers providing services, including accommodation and transportation services.

FTOD Travel Pvt. Ltd. is not a provider of services and has no responsibility for services provided or not provided by any party. We give and make no warranty or representation regarding the standard of any service or product to be supplied and no person has authority to make any such representation or warranty on behalf of FTOD Travel Pvt. Ltd.

All tickets, coupons, exchange orders, vouchers and receipts are issued subject to the appropriate tariffs and terms and conditions of sale of suppliers and these terms.

They are issued by us as agent only. We have no responsibility, and extend no guarantees for discontinued promotions, airfares or specific holiday products.

LIABILITY

FTOD Travel Pvt. Ltd. has no liability for any act, omission or default, whether negligent or otherwise, of airlines, car rental operators, ferry companies, hoteliers, tour operators or any other supplier. We have no liability for any loss or damage occasioned by the negligence, act or omission of any supplier or other third party. We reserve the right to cancel or modify itineraries or bookings where circumstances require.

In circumstances where liability of FTOD Travel Pvt. Ltd. cannot be excluded, such liability is limited to the value of the purchased travel arrangements. FTOD Travel Pvt. Ltd. reserves the right to decline any booking for any individual on any tour or other service.

ILLUSTRATIONS

Photographs and illustrations and other promotional material are for promotion purposes only. They do not represent any benefit that will be included in any arrangements made by you.

AVAILABILITY

The services sold through FTOD Travel Pvt. Ltd. are subject to availability and can be withdrawn without notice. Access to this site and any site normally linked to this site is not guaranteed and is subject to availability of communications links and access rights. FTOD Travel Pvt. Ltd. reserves the right to deny password login on this site to any person or password holder.

PASSENGER NAME

It is essential that you enter details of each traveller correctly and according to passport or other identification. Some Suppliers will deny carriage if the traveller's name varies from your booking and may cancel automatically if the traveller’s name is amended.

FTOD Travel Pvt. Ltd. has no responsibility for any loss or damage arising from incorrect entry of traveller’s names any inability to travel as a result of carrier’s policies.

UNLICENSED ENTITY DISCLAIMER

If you request FTOD Travel Pvt. Ltd. to arrange for the provision of products or services by a person or company which is not licensed in accordance with any applicable law, FTOD Travel Pvt. Ltd. accepts no liability (whether in contract, for negligence or otherwise) for any loss or damage suffered by you or any third party as a result.

SPECIAL CONDITIONS FOR PRODUCTS

The terms displayed on this website apply generally to all the products and packages sold by FTOD Travel Pvt. Ltd.. Some products also have special conditions applying to them. Airlines, hotels, wholesalers and other suppliers have various other terms and conditions relating to the purchase of these goods and services.

Some of those terms will be displayed in the Rules applicable to a particular product, but not all. For example, suppliers often limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage, however we do not have those conditions to display. It is your responsibility to check those terms and conditions before making a booking through FTOD Travel Pvt. Ltd.

AIR FARES SPECIALS CONDITIONS

There are numerous rules and regulations affecting most advance purchase and other discounted air fares, which involve substantial cancellation or amendment fees, and in some instances, there are no refunds whatsoever on cancelled holidays and or air tickets should you need to amend or cancel your travel plans. If you have any queries regarding these fees, please do not hesitate to contact our office.

You must read the Rules and check the conditions applicable to every airfare and ensure that you accept those Rules and conditions before you make a booking. If the Rules and conditions are not displayed, you should contact our office. Once you confirm a booking and make payment you are bound by the Rules and conditions applicable to the relevant supplier.

ALTERATIONS TO TOUR ITINERAIES BY SUPPLIERS

In the event of material alterations by a supplier to a proposed tour booked by you, you may be given the option of cancelling the tour without penalty, but this is not guaranteed. The right to cancel is subject to the conditions of the supplier. Your acceptance of any tickets, coupons, exchange orders, vouchers and receipts will be deemed acceptance of the above conditions and of any alterations made to your tour.

FREQUENT FLYER CUSTOMERS

Please note if you are a frequent flyer member you should retain your air ticket and boarding pass as FTOD Travel Pvt. Ltd. cannot be held responsible for obtaining copies of your air ticket at any future date.

FLIGHT TIMINGS, DEPARTURE POINTS, FLIGHT NUMBERS

The timings shown on your ticket are subject to reconfirmation on both OUTBOUND and INBOUND journeys. Please contact the applicable Airline, Bus , Hotel at least 72 hours before departure. FTOD Travel Pvt. Ltd. does not accept responsibility for reschedule on flight, Hotel, Bus timings, date or numbers.

TRAVEL DOCUMENTS

It is very important that you read the following information carefully and contact us if you require any further assistance.

PHOTO ID

All airlines require the production of Photo ID when checking in with an e-ticket. Your ID must match with the name of the passenger on the ticket.

PASSPORT

All individuals must be in possession of a valid passport travelling from India to other country or vice versa. If your passport is due to expire within six months of your return arrival back from any other countries as per their immigration policies, then under normal circumstances you should obtain a new passport.

Traveller need to arrange their visa and other travel documents required as per their travel plan and to travelling country immigration rules and FTOD Travel Pvt Ltd held no responsible for this.

VISA REQUIREMENTS

Certain countries require a Visa for entry prior to arrival. Please ensure you are fully informed of the requirements before you make a reservation as visas can take some time to obtain.

Vaccinations are strongly recommended for certain destinations. Please contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended some period in advance of travelling.

Traveller need to arrange their visa and other travel documents required as per their travel plan and to travelling country immigration rules and FTOD travel Pvt Ltd held no responsible for this.

Passengers must carry their valid travel documents. In case of any refused entry/boarding due to incorrect documents, FTOD Travel Pvt. Ltd. will not be responsible.

FTOD Travel Pvt. Ltd. reserves the right to cancel the booking if the payment/other terms are not met as per the agreements.

TRAVEL INSURANCE

We strongly recommend that all clients take out travel comprehensive insurance when making a booking. We recommend that insurance covers loss of deposit and other money  through cancellation, loss or damage to personal baggage and loss of money, medical expenses, additional expenses to cover hotel accommodation and repatriation costs to Australia or any other countries should any services need to be extended or curtailed due to illness or other insurable risk. Please note that restrictions on the time to effect insurance apply to some services such as airfares. Please contact us to arrange travel insurance before making payment for a service.

Traveller should arrange their travel insurance on their own and FTOD travel Pvt. Ltd. Will not be held responsible for this.

RATES AND PRICES VARATIONS

We reserve the right to vary published rates in the event of changes in exchange rates or price rises made by wholesalers or other suppliers. If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you must pay the increase when notified. We are not liable in any way if any increase occurs. Rates quoted are per tour, per night accommodation, per crossing ferries, per package; as appropriate to the particular product. Car rental is based on a 24-hour period commencing from the time of pick-up throughout unless otherwise specified. All prices are subject to availability and can be withdrawn or varied without notice.

CURRENCY

All rates and prices quoted are quoted in Indian rupees and we reserve the right to change the prices due to currency fluctuation.

The latest currency conversion rate as per GDS will be applied in all cases.

PRICE INCLUSIONS AND EXCLUSIONS

Items included in the prices or rates of the products are specified in each section. Prices do not include, meals other than as stated in itineraries, any air fares unless stated, Government departure taxes, passport and visa charges, vaccination fees, airport taxes, any items of a personal nature such as telephone calls, beverages, laundry, excess baggage charges and gratuities, travel insurance or other items not specified.

GOODS AND SERVICES TAX

Prices quoted include goods and services tax or similar tax ("GST") where applicable and Taxes are subject to change at the time of ticketing.

SERVICES FEES

FTOD Travel Pvt. Ltd. service fees may apply on certain bookings and a non-refundable deposit is payable for all bookings done by the customers. A surcharge may apply for credit card transactions.

LOW-COST CARRIER TERMS AND CONDITIONS

A low-cost carrier in short (LCC) or low-cost airline (also known as a no-frills or discount carrier/airline) is an airline that offers low fares in exchange for eliminating many traditional passenger services such as meals, entertainment etc. However, in many cases these extras can be purchased onboard your flight.

The featured airlines on this page are all classed as a “Low Cost Carrier” (LCC).

If you have booked with any of these airlines and you wish to amend or cancel your booking, you must contact the airline directly on the featured phone numbers or get in touch with us.

FTOD Travel Pvt. Ltd. recommends that you contact your Low-Cost Carrier directly at least 72 hours prior to departure of each flight to reconfirm.

Low Cost Carriers reserve the right to charge Credit Card merchant fees additionally to the airfare and taxes displayed. Credit Card merchant fees applied by the airline directly will be charged additionally to your credit card upon confirmation of your booking.

Bookings made on Low Cost Carriers in some instances do not include a check-in baggage allowance. Check-in baggage allowances included in the fare purchased will be listed on your booking confirmation from the airline.

Please contact the airline directly if you require to increase your check-in baggage limit. Baggage fees may be charged by the airline or at the airport for any additional requirements and are non-refundable once purchased.

Please note that most airlines treat name changes and route and/or itinerary alterations as ‘full cancellation’ and can incur full loss of money charged.

All worldwide airlines charge amendment and cancellation fees. FTOD Travel Pvt. Ltd. will not take any responsibility for any clients who do not take out fully comprehensive insurance cover when booking to cover any eventualities.

Payments processed in foreign currency (currency other than the original card holder’s country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.

Prices featured on the FTOD Travel Pvt. Ltd. search engine are in Indian Rupees (INR) based on the current daily rate of exchange, final payments and statements may differ from the amount shown due to currency conversion fluctuations.

DEPOSITS & PAYMENTS

Published rates are only available on the basis of full prepayment of all charges in India. We require full payment at the time of booking to secure the booking. Bookings will automatically be cancelled if payment is not received.

A binding contract will only exist between you and a supplier when payment has been made by you and we have issued you with a confirmation voucher. Payment will not be deemed to be made until received by FTOD Travel Pvt. Ltd. in full.

Deposits are non-refundable except in our absolute discretion and refund will be processed as per our policy. If you fail to make full payment by the date notified, your booking will cancel, and the deposit paid will be forfeited to us.

Tickets, coupons, exchange orders, vouchers and receipts will evidence a contract but will generally be forwarded to you after you have entered into a binding agreement.

A binding contract will be made by you when you complete payment. Once you have made full payment, there is no refund or change available other than as notified under any Rules and Conditions of the supplier and our terms.

CANCELLATION / AMENDMENT CHARGES

Please refer below link for our cancellation policy:

https://www.flytodestiny.com/pages/cancellation-policy

REFUNDS FOR UNUSED SERVICES

No refunds will be made as per our cancellation policy for unused services where a client terminates the service after it has commenced regardless of reason.

Refund will be processed as per our cancellation policy mentioned above.

LEGAL OBLIGATIONS

Before you proceed to book a flight or service through FTOD Travel Pvt. Ltd., please be aware that you enter into a legally binding contract to acquire such flight or service from the time when payment is made. After this point any cancellations will incur the cancellation fees set out above.

Do not proceed to the details for booking a flight or service unless you are prepared to legally commit to a binding contract and obligation to pay for the service. If you have any questions regarding our Terms, please contact us on support@flytodestiny.com.